Our payment terms are net 30 days from the date of the invoice, unless other arrangements are made and approved by Boca Biolistics, LLC (BBL) in writing. All payments are to be made in U.S. dollars. Domestic payments should be sent to our Accounts Receivable Department at the above address. International payments should be made by wire transfer.
All shipments are F.O.B Pompano Beach, FL, USA. Unless otherwise specified. Shipment courier services for all orders are either prepaid and added to the invoice or billed to the recipient’s shipping account number directly.
Regarding custom services, customers will supply BBL with materials and/or data. The customer will own all materials and/or data associated with the custom services (unless otherwise agreed to by BBL and the customer). The customer may at anytime request to be sent back all documents and/or remaining materials at the customer’s expense;otherwise, the materials and information will be stored at BBL and/or a subcontractor’s facility until notified.
If a shipment is damaged, accept the shipment and retain all shipping materials for inspection. Make a note on the transportation company waybill of any visible damage at the time of receipt and report the damage to BBL Client Services. As title passes to the customer upon delivery of products to the transportation company, you are responsible for damage claims with the shipping company.
We carefully check and recheck packages before shipment to help eliminate the possibility of errors. If any shipping discrepancies are discovered, claims must be made within 10 days of receipt of shipment. Please check all packing material thoroughly upon receipt of shipment.
Prior approval is required for all returns. No credit or exchange will be permitted without written authorization. All claims must be made in writing within 14 days of receipt of the material. WE CANNOT EXCHANGE OR CREDIT ANY PRODUCTS WHICH HAVE HAD PACKAGING, LABELING OR OTHER PRODUCT CHANGES.
The absence of a specific warning should not be interpreted to mean that the products have been proven to be non-toxic or safe to be handled without standard safety precautions. The absence of a warning must not be interpreted as an indication of safety.
BBL products are sent with the condition that you are responsible for their safe storage, handling, and use. BBL is not liable for damages or injuries resulting from receipt and/or use of BBL materials.
BBL has classified products by biosafety level (BSL) for purposes of packaging for safe shipment. The classification is based on assessment of the potential risk using U.S. Public Health Service guidelines. BBL recommends handling our products in accordance with BSL-2. BSL-2 presents a moderate risk and should be handled under guidelines. It is ultimately the recipient’s and their institution’s responsibility to determine the biosafety level and work with the material under the appropriate containment for the laboratory manipulations being performed.
To the original purchaser only, the seller warrants that the products are as represented in any data file presented to client. This warranty is limited to replacement of unaltered product. ONCE ALTERED, THE ENTIRE RISK, AS TO THE PERFORMANCE OF THE PRODUCT, IS ASSUMED BY THE BUYER.